Engagements
Incident Response
FSI researched a malware attack on a major healthcare company, evaluated the internal IT response and proposed new response procedures directed at improving the organization’s response to future cybersecurity threats.
Electronic Discovery
FSI forensically preserved all of the electronically stored information (ESI) for dozens of hard drives contained within any computer type (e.g. Apple OS X/Microsoft Windows) for a Commonwealth of Massachusetts state agency as part of a major fraud investigation conducted by the Massachusetts Attorney General’s Office (AGO).
Fraud Investigation
FSI has traced the alleged theft of an employer’s intellectual property through a popular online file sharing service. Through our analysis of company-issued computing devices, counsel for the employer was able to demonstrate that a former employee had divulged critical and confidential trade secrets to a competitor. FSI’s engagement included a full discovery process spanning the forensic acquisition of suspect systems, byte-level data analysis, determination of the method used to steal the IP, production of an expert report, deposition testimony, and FSI’s support of case settlement negotiations.
Program Management
FSI assisted a Boston-based law firm and its healthcare insurance client comply with a federal grand jury subpoena. Services provided for this engagement included forensic imaging, analysis of company issued laptops and smartphones, as well as defensable forensic collections of employee social media accounts. The government identified that these accounts contained electronically stored information (ESI) potentially relevant to a regulatory investigation by state and federal agencies.
FSI assisted a medium-sized family owned book publisher with the investigation of a potential data breach. Working together with the company president, chief information officer, and an outsourced IT service provider, we located the malicious code that had been injected into the client’s purchased business software. This code facilitated the illicit forwarding of customer credit card account information to an e-mail address affiliated with Russian cybercriminals. FSI also helped the company’s general counsel comply with mandatory reporting requirements and prepared technical investigation reports for the Massachusetts Attorney General and the U.S. Secret Service.
FSI collaborated with a Boston-based IP law firm and its high technology client with a nationwide electronic document collection project involving the client’s IP assets. We developed and deployed a small electronic device that, when distributed to the client’s IP custodians, provided an efficient and effective mechanism for securely harvesting electronic evidence related to the client’s IP.
FSI helps the Massachusetts Attorney General’s Office (AGO) – we have performed numerous data collections for a variety of civil cases nearly encompassing the full range of computing and cellular communication devices. In cases as diverse as a dispute over the City of Worcester’s water rights to employment matters in the Chief Medical Examiner’s Office to asset misappropriations in a state-run university… when the AGO calls, FSI delivers.
Computer Examination Report
For an individual accused of a violent crime, FSI demonstrated that a person had been logged into the defendant’s home computer accessing his bank account at the time he was alleged to have accosted the victim. This case required e-Discovery elements from forensic preservation of electronically stored information (ESI), as well as the analysis of web browsing and registry artifacts still available almost a year after the events of the case, and the preparation of a computer examination report.
Patent Damages/ Expert Testimony
FSI prepared damage estimates including reasonable royalties for a manufacturer facing patent infringement from overseas sources. The client had offered to settle for less than $1M in damages pre-trial; the defendant eventually settled for over $4M in damages following the production of our expert report, deposition testimony and the creation of demonstrative exhibits for use at trial which clearly supported FSI’s opinion of a higher damages valuation.