Incident Response

Researched malware attack on a major healthcare company, evaluated internal IT response and proposed new response procedures directed at improving the organization’s response to future cybersecurity threats.

Electronic Discovery

Forensically preserved all of the Electronically Stored Information (ESI) for dozens of hard drives contained within any computer type (Apple OSX/Microsoft Windows, and others) for a Commonwealth of Massachusetts state agency as part of a major fraud investigation...

Program Management

For a world class regional retailer, oversaw overhaul of systems including new Point-of-Sale, enhanced e-Commerce site, implementation of Salesforce One platform for CRM and integration of Profitability Analytics software. Improved already excellent sales per square...

Program Management

Managed initiative to replace virtually all internal applications including Finance / Payroll / Sales / Procurement and added a Business Intelligence capability for a North American services company with 18,000 employees. Led effort from selecting Big Four consulting...